PERSONALIZED BOOKMARKS AND MAGNETS

WHAT CHANGES CAN BE MADE TO OUR BOOKMARKS AND MAGNETS?

• Most all of our designs can be customized in any color scheme, text and font you like. Our order form allows you to include any customization requests. If you want to be sure we can accommodate your request, simply e-mail us with the Item Code and specifics and we’ll confirm that it can be done.
   
• Proof Changes - Once an order is placed, a proof is e-mailed for your review and approval. If you have revisions to the proof, that’s no problem. If for some reason, you are unhappy with your proof, we will issue a full refund.
   

CAN YOU EDIT MY PHOTO... GET RID OF RED EYE, CHANGE TO BLACK AND WHITE, ETC.?

• Yes, if we see obvious blemishes - red eye, scratches in older photos, etc., we typically correct those things without being asked. Often times customers ask if we can eliminate an undesirable background in a photo. In most cases, we can either remove or blur the photo background to give a more professional look.  Typically these changes are made at no additional cost (depending upon complexity).  If you have a particular concern about your photo, include it when ordering or e-mail the photo beforehand with any questions.
   
• Photos are also easily changed to black and white or sepia. In addition we have techniques to sharpen, lighten, or darken your photo to some degree if requested.

I’M LOOKING FOR AN OCCASION I DON’T SEE ON YOUR WEBSITE?

• Please e-mail us if you have an occasion not shown on our website.  In many cases we may have done this occasion for someone else and can email you an example, or possibly be able to design something for you.  Keep in mind, we have many magnets on our website that will work for many occasions simply by changing the text, which is never a problem.

CAN I SUBMIT MY OWN GRAPHIC/DESIGN TO BE PRINTED ON A MAGNET?

• Absolutely - Click here to go to our Submit Design Page

HOW DO I PLACE MY ORDER?

• The order form can be found by clicking to see the enlarged image and detail page for the magnet or bookmark you would like to order.
   
• Orders can be placed via this secure website or by calling our toll free number 1-888-340-2167. We accept payment via Visa, Mastercard, Discover AMEX, and Paypal. You also have the option at checkout to mail your payment via check/money order (orders via check are not processed until payment has cleared).
   
• Submitting photos with your order. You will be able to upload 1 photo on the order form... if your magnet requires more than 1 photo, please email the photos to us and be sure to include your name so that we can match it with your order. You may also choose to mail your photo(s) to be scanned by us at the address below (again be sure to include the name the order was placed under... photo will be returned with order):

Favor Lady
30 Diana Court
Hanover, PA 17331

WILL I RECEIVE A PROOF?

• Once your order is placed, a proof of your magnet or bookmark will be e-mailed for your review and approval (often times within 24 hours excluding weekends). Once we receive your approval, we will process your order.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

• Orders are typically shipped within 2-3 days of proof approval (excluding weekends). Shipping is usually another 2-3 days depending on location (U.S. only). Most orders are received in approx. 1 week.

CAN MY ORDER BE RUSHED?

• Yes, rush options are available at checkout. For information on rush service and charges, please see the "Order/Delivery/Shipping" tab above.

SHIPPING METHODS (U.S. Only)

• U.S. PRIORITY MAIL - $6.95.  All orders are shipped via U.S. Priority Mail at $6.95 (unless rush service is chosen).

• RUSH SERVICE AND SHIPPING - $45.95.  Rush service includes processing and shipping an order within 24-48 hours via U.S. Express Mail once we have received your proof approval (excluding weekends).  As a result, most rush orders are received within 2-3 days of placing order.  If you want to confirm that a rush order can be delivered by a set date, please e-mail us the quantity being ordered and date needed, and we’ll get back to you ASAP to let you know if we can accommodate your order.

October, 2011
I purchased memorial bookmarks on favorlady.com. Each step of the way my experience was personal, professional and thorough. I am so pleased with how these keepsakes turned out, they simply exceeded my vision. These tastefully designed bookmarks provided us with a wonderful keepsake to remember our loved one. Thank You and Bless You, DF of Phila, PA

October, 2011
Hi Favor Lady Donna, We received the delivery of magnet favors yesterday. Thank you so very much! They turned out fantastic! Also, you have excellent service and we are so happy to have found your website for our baby's party favors. Thank you! Juli

October, 2011
Order was received and the magnets are absoutely gorgeous!  Just wanted to say thank you for the extremely prompt and courteous service. I did not expect to receive them within 3 business days! I'll be sure to share this experience with all my friends and family! It will be my pleasure to do business with such an outstanding company again! Hazel from New Jersey

September, 2011
Hello Miss Donna!! The bookmarks turned out prefect!! We Love them and so does everyone else!! so I have already given out your contact info to a serveral people. Thanks!! again!! for helping us have a Wedding of a lifetime!! Have a Blessed Day!!! Donna Gilbert

September, 2011
Re: Baptism Magnets.  I received the magnets yesterday and wanted to thank you so much they look gorgeous! Thanks again, Liliana

August, 2011
Hi Donna, I just received the magnets, and they are fantastic! I will be recommending them to everyone! I plan to consult you again for future projects! Thank you so much! Dawn & Mike Gajewski

July, 2011
Donna, Received my GORGEOUS magnets today.  They are truly magnificent - so beautiful.  Thanks soooooooooooo much. How was the shower?  I'm sure it was fabulous!! Thanks so much again!!!! Rhonda

June, 2011
Good Morning Donna, I received my order Yesterday, they are gorgeous, you definitely have a future customer. Thank you so much! Isabel Paez

April, 2011
Hi Donna. I got the magnets today. They are so gorgeous . Everyone at my jobs loves them. Thank you again. Joann Zaleski

March, 2011
Hi Donna, I must first apologize for not writing to you sooner to say how extremely pleased I am with the magnets. I really never anticipated that they would look as lovely as they do. The color is vibrant and the overall layout is absolutely fantastic. I can't wait for my parents to see them, they have no idea what they look like. The are going to Trinidad an Island in the Caribbean. I would recommend people to you anytime. Thanks and God Bless You in your Business. It is the first time I have seen a finished product look much better in real than on paper. You exceeded my expectations. It was a pleasure doing business with you. Sincerely, Nicole Ramoutar

February, 2011
We are so glad we came across your website, especially for future use.  Thank you and kind regards.  Frank Cisneros

January, 2011
Hi Donna, I recd the magnets yesterday and to say they were AWSOME is an understatement....Thank you, my friends are going to filp...Rachel

November, 2010
Good Morning Donna, I just wanted to say thank you so very much! The favors came in last night and they were more perfect then I imagined. God bless!  Sincerely, Priscilla

September, 2010
Donna - thanks. I received my magnet order on Saturday. They are adorable. I am sure I will look upon you again. I have my daughter's communion next year and want to do bookmarks.  Gina

September, 2010
Hi Donna,
I wanted to thank you for getting the magnets to me so quickly! As usual, they are great! We’re all very happy with them!
Thanks again! Have a good day! Michele Mayer

March, 2009
Hi Donna,
I just wanted to let you know that I received my order today and was thrilled with the finished product!  I can't believe how great the magnets came out - they even looked better in person than on the computer!!!  You did a fantastic job; thank you!!!  I will definitely refer your website to my friends.  Thanks again for making me so happy! Valarie

September, 2008
Hi Donna,
Happy New Year! I was just writing to tell you that I received the magnets yesterday. I was amazed at the quality of your work! I cannot thank you enough for your excellent service as you did everything I asked for and more. Even with New Years, I received these in under a week even when I live on the opposite coast which made perfect timing for me to start distributing them with the sweets I ordered. Thanks a million Donna! You are absolutely fantastic! -Anjali

September, 2005
Your favors are beautiful! We can't wait to send them out. Thanks so much, Cindy Martling

August, 2005
Wow!! I have to tell you that I am very, very impressed with your way of doing business. I found myself in a panic trying to find favors on such short notice when the previous company that I had planned on going through didn't work out. Their customer service was beyond unprofessional and I could not find it in me to give business to a company that treats their customers so poorly. Dealing with you has been a welcomed blessing and I can't thank you enough.

I will definitely recommend your company to anyone looking for favors in the future. Thanks again!! Sonya Rebuldela